General Information

1. Upon Registration

By registering for a course through Danskbureauet’s website and accepting our course and payment terms, you confirm:

• That your Danish proficiency at the start of the course will enable you to follow the teaching in Danish at the specified level.
• That your English proficiency, when registering for Danish for Beginners, enables you to follow classes conducted in English.
• That you are solely responsible for registering for any Danish exams at an official language centre and for comlying with their registration deadlines.

2. Planning of Classes

Classes do not take place on public holidays or during school holidays, except for the summer holiday, during which classes always take place.

3. Payment

Payment is made upon registration. If your employer is paying for the course, we will send an invoice to the email address you have provided. Payment must then be made in accordance with the invoice’s payment terms.

4. Cancellation and Refund

You may cancel your registration up to two weeks before the course starts. After this time, the registration is binding – regardless of whether you attend the course or not. In case of cancellation, the course fee will be refunded minus an administration fee of DKK 400.

Changes to the teaching location, the teacher, or any potential extensions of the course (e.g., due to illness) do not entitle the participant to cancellation or a refund.

If, contrary to expectations, we are unable to offer you a place on the selected course, we will contact you as soon as possible to find a solution.

5. Transferring to another course

You may be transferred to a different course if you request this no later than two weeks before the course starts. After this date, your registration is binding.

If you have started the course and it turns out you have been placed at the wrong level, you may, in consultation with your teacher, be transferred to a course at a different level within the same period, provided that there are available places.

6. Cancellation of Courses

If a course, contrary to expectations, cannot be established, Danskbureauet reserves the right to cancel the course. In such cases, the full course fee will be refunded.

In the website’s FAQ sections, you can find information about the maximum number of participants for each course and the minimum number of participants required for a course to take place.

7. Right of Withdrawal

The purchase of courses via our website is not covered by the right of withdrawal, cf. the Danish Consumer Contracts Act (Forbrugeraftaleloven) § 18, subsection 2. By registering, you accept that your enrolment is binding in accordance with these terms and conditions.